Security at Marketdata.ai
How we protect your data, and how we help you pass an IT security review.
Built for finance, procurement, and market data teams at regulated firms.
Your IT security review comes before anyone signs in, so we document how sign-in, user lifecycle, hosting, and data protection actually work. The summary below is what buyers usually need to explain during vendor review. For the underlying documents, ask us and we will share them directly.
Hosting and data residency
Where your data lives, and who can touch it.
- EU-primary infrastructure — your data stays in the European Union
- EU-first sub-processors, with a current list available on request
- Operated under Dutch law
Authentication and access control
How people sign in, and what happens the day they leave.
- Enterprise SSO over SAML 2.0 or OpenID Connect, chosen per provider, with signed-assertion verification and domain-ownership proof
- SCIM 2.0 automated user provisioning and deprovisioning from your identity provider
- Two-factor authentication, least-privilege roles, and session inactivity timeouts
- Deactivating a leaver removes their access immediately and is written to the audit trail
Encryption and data protection
How data is protected in transit and kept separate between customers.
- Traffic encrypted in transit with TLS; HTTPS enforced with HSTS preload
- Each customer account is logically isolated, with tenant scoping applied consistently
- Passwords stored with bcrypt; API tokens held only as salted hashes
Application security
How we keep the code and the running service safe.
- Peer code review and a secure development process
- Every change scanned for known-vulnerable dependencies and run through static analysis, held to a clean baseline
- Sign-in, password-reset, and API endpoints rate-limited against brute-force attempts
Privacy and GDPR
How we handle personal data and support your compliance obligations.
- Built to align with the GDPR
- Data Processing Agreement and sub-processor list available on request
- Export or deletion of your data on request
Availability and disclosure
Uptime, and how to reach us about a security issue.
- 99.9% monthly uptime target
- Report a suspected security issue to support@marketdata.ai
- Security contact also published at /.well-known/security.txt
Request our security documentation
Customers and prospects under evaluation can request our Data Processing Agreement, sub-processor list, and authentication and SSO security review. Send your security questionnaire and we will work through it with you.